“If you are not genuinely pained by the risk involved in your strategic choices, it’s not much of a strategy.” – Reed Hastings, Netflix How often do you get stuck on a big strategic decision? If you’re like many small business owners, the answer is too often. It may be a key employee hire, a Read more about J Curves[…]
In the early 90s, Gus Cawley moved to Atlanta with lofty goals and a degree in accounting from Le Moyne College. He paid his dues working on accounts payables during the day and selling subscriptions for the Atlanta Journal-Constitution door to door at night. Gus diligently combed the Sunday classifieds and faxed resumes until he Read more about Attracting & Retaining Talent with Gus Cawley[…]
Shaun Bradley has lived the American dream. He went from selling peanuts at Green Bay Packer games as a boy, to Naval Academy graduation and service in the U.S. Navy as a young man. He then co-founded and served as CEO of Bradley-Morris, Inc. (BMI). Shaun is known as a Founding Father of the modern Read more about From Lambeau Field to the White House with Shaun Bradley[…]
Do you remember sending your first email? I don’t remember the specifics of that first email but I remember thinking what an amazing groundbreaking new technology it was. To communicate so quickly and so easily to just about anyone at any time. What a gift! Fast forward to today’s world. A relentless barrage of incoming Read more about Book Review: A World Without Email[…]
Ten years ago, I took my first one-month sabbatical. Upon my return, I wrote this article for the newsletter. Since then, I’ve taken a month off each summer. I have traveled to Spain to walk the El Camino Santiago twice. I have traveled with my wife to Italy twice and France one time. I have Read more about Lessons Learned On My Sabbatical[…]
Full disclosure. I have been a casual observer of climate change for the past decade. It’s hard not to notice that the planet has gotten warmer. More weird weather. A higher number of electric cars on the road. I see more solar panels on roofs and more wind turbines in remote areas. I have even Read more about Book Review: How to Avoid a Climate Disaster[…]
This is an article I first wrote 24 years ago about customer service, my son, and the national pastime. As it is now baseball season, I am pleased to re-publish the article once again this month. I often receive my best training in customer service in the most unlikely situations. My 6-year-old son, Taylor, Read more about Lessons Learned at the Ballpark[…]
When Randall was 18, he joined the U.S. Army as a military intelligence signals analyst and directly supported numerous military operations throughout the world. After the Army, Randall joined a large, cleared defense contracting firm where he supported missions that solved some of the intelligence issues after 9/11. He has an unparalleled level of expertise Read more about Randall Zapata on B2G and Protecting Data[…]
In this episode, Allan Adams joins Tim and Taylor to discuss how the SBDC can help your small business, minimizing the risk of failure, serving over 20,000 small businesses during the pandemic, and the role luck plays in small business success. Allan Adams has been the State Director for the Small Business Development Center at Read more about How the SBDC Can Help Your Small Business with Allan Adams[…]
One of the most effective ways to differentiate your business is by consistently providing an unparalleled level of service that keeps your clients coming back. This was the focus of our March SBM @Lunch with guest speaker and customer experience expert, Theo Gilbert-Jamison. For those of you who missed it, Theo explained the importance of Read more about Elevating the Customer Experience to Grow Your Business[…]