Featured Articles
Book Review: A World Without Email
Do you remember sending your first email? I don’t remember the specifics of that first email but I remember thinking what an amazing groundbreaking new technology it was. To communicate so quickly and so easily to just about anyone at any time. What a gift! Fast forward to today’s world. A relentless barrage of incoming Read more about Book Review: A World Without Email[…]
Lessons Learned On My Sabbatical
Ten years ago, I took my first one-month sabbatical. Upon my return, I wrote this article for the newsletter. Since then, I’ve taken a month off each summer. I have traveled to Spain to walk the El Camino Santiago twice. I have traveled with my wife to Italy twice and France one time. I have Read more about Lessons Learned On My Sabbatical[…]
Book Review: How to Avoid a Climate Disaster
Full disclosure. I have been a casual observer of climate change for the past decade. It’s hard not to notice that the planet has gotten warmer. More weird weather. A higher number of electric cars on the road. I see more solar panels on roofs and more wind turbines in remote areas. I have even Read more about Book Review: How to Avoid a Climate Disaster[…]
Lessons Learned at the Ballpark
This is an article I first wrote 24 years ago about customer service, my son, and the national pastime. As it is now baseball season, I am pleased to re-publish the article once again this month. I often receive my best training in customer service in the most unlikely situations. My 6-year-old son, Taylor, Read more about Lessons Learned at the Ballpark[…]
Randall Zapata on B2G and Protecting Data
When Randall was 18, he joined the U.S. Army as a military intelligence signals analyst and directly supported numerous military operations throughout the world. After the Army, Randall joined a large, cleared defense contracting firm where he supported missions that solved some of the intelligence issues after 9/11. He has an unparalleled level of expertise Read more about Randall Zapata on B2G and Protecting Data[…]
How the SBDC Can Help Your Small Business with Allan Adams
In this episode, Allan Adams joins Tim and Taylor to discuss how the SBDC can help your small business, minimizing the risk of failure, serving over 20,000 small businesses during the pandemic, and the role luck plays in small business success. Allan Adams has been the State Director for the Small Business Development Center at Read more about How the SBDC Can Help Your Small Business with Allan Adams[…]
Elevating the Customer Experience to Grow Your Business
One of the most effective ways to differentiate your business is by consistently providing an unparalleled level of service that keeps your clients coming back. This was the focus of our March SBM @Lunch with guest speaker and customer experience expert, Theo Gilbert-Jamison. For those of you who missed it, Theo explained the importance of Read more about Elevating the Customer Experience to Grow Your Business[…]
Book Review: Think Again
I believe I spent roughly the first two-thirds of my life thinking and learning. Gaining intelligence. Thinking about sports and learning Algebra as a teenager. Thinking about work and learning a trade in my twenties. Thinking about family and learning to be a good dad and husband in my thirties and forties. And then there Read more about Book Review: Think Again[…]
How Are You Treating Your Employee Alumni?
As a university alumnus, how often do you hear from your alma mater? I receive some type of communication from my alma mater almost weekly. It ranges from timely updates from the Tulane University president, fundraising solicitations from the development office, and frequent invitations to attend a variety of university alumni events both here in Read more about How Are You Treating Your Employee Alumni?[…]
Helping Small Businesses Make Money with Jeff Cunningham
Jeff Cunningham works with entrepreneurs and visionaries to help them design and achieve ambitious deals and build and sell profitable companies. He created a business model for developing a Proactive Legal Plan™ to make the legal relationship predictable, efficient, and affordable for businesses who watch their cash flow first. A Partner at Parker Poe Adams Read more about Helping Small Businesses Make Money with Jeff Cunningham[…]