indirect competitors

Indirect Competitors: Do You Really Know Who Your Competitors Are?

My story, as it relates to indirect competitors, started over 20 years ago, while I was operating a small retail travel agency in Homestead, FL. It was a tough business to make money in, but the perks and free travel were great. Our clients were both business travelers as well as individuals taking personal vacations. One day Read more about Indirect Competitors: Do You Really Know Who Your Competitors Are?[…]

carlson management philosophy

The Carlson Management Philosophy

“Managers are not responsible for the thoughts, feelings, attitude, morale, performance, or behavior of any employee. These are all things managers cannot control… Your responsibility is to facilitate employee behavior and performance. You are expected to create an environment that fosters the employee behavior and performance that your organization requires. You then hold employees accountable Read more about The Carlson Management Philosophy[…]

the power of habit book review

Book Review: The Power of Habit

I loved “The Power of Habit”. Have you ever wondered how habits are created? Brushing our teeth. Watching our favorite television show. Attending a business meeting and always sitting in the same chair. These are all examples of habits that are developed over time. Where do they come from? Award-winning business reporter Charles Duhigg researched Read more about Book Review: The Power of Habit[…]

Ten Years Later: A Look Back at My 2007 Small Business Predictions

This is the time of year that everyone makes predictions for 2017. Ten years ago, I made nine small business predictions for the year 2007. Some were way off, some were dead on, and some are still trending today. 2007 Small Business Predictions 1. Small business owners will continue to shift larger portions of their Read more about Ten Years Later: A Look Back at My 2007 Small Business Predictions[…]