Managing Director of STS Capital Partners and Director of GazellesPro – http://www.stscapital.com/team/bios/john-ratliff.php
You own the experience of your employees. What gives your business greater leverage than its competitors? One answer is an engaged workforce ––engaged on serving customers, to be sure, but also engaged in strengthening the company’s culture. Every employer must ask every day: “What can I do today to create a better experience for employees?” John’s answers include effective employee training, opportunities for advancement within, and high-tech tools in a customarily low-tech industry. The results from more than 350 employees in 12 locations throughout the U.S. and Puerto Rico are exceptional levels of customer service.